Our Policies

Our Policies & Etiquette Requirements

Payment:

For payment, every stylist is independent and will collect payment differently.  In most cases we accept MasterCard, Visa, American Express, Discover, Venmo, Zelle, Paypal, Facebook Pay and cash.  Please confirm with you professional as to what payments they accept.

Pre-Booking:

To ensure we can accommodate your busy schedule, it is best to secure the time and date by pre-booking your appointment. Future appointments can be booked before you leave your current visit. Please let us know any and all services you will need to book.

Late Arrivals:

We will do our best to accommodate late arrivals but cannot guarantee the service if you are more than 15 minutes late. Calling ahead provides us a better opportunity to accommodate your late arrival.

Cancellations

Depending on your Beauty Professional, we do require 24-48 hour notice for cancellations. If you are not able to cancel with 24-48 hour notice, or in the event of a no show or no call, we will charge 50% of the service booked during the week. For weekends, Thanksgiving Eve, Christmas and New Year’s Eve the charge will be 100%. We do realize that craziness in life happens, so if something unavoidable happens the time of your appointment, just communicate with us and we will be happy to work with your schedule.

Policies Continued

Redo/Refund Policy:

Every team member at Simply Ravishing guarantees each and every service. Since team members are independent contractors, any issues with dissatisfaction should be addressed to the particular service provider and they are their own business owner. A general guideline is a client can return to the salon within two weeks of the original hair service or 4 days of the original nail service performed to have the service redone. Refunds will only be given if you come in for a second appointment to fix things and are still unhappy.

Gift Certificate Terms & Conditions:

Gift Certificates may not be returned or redeemed for cash. They can be transferred to another party or the value can be applied to any other service we offer.

Other:

We cannot be responsible for lost or stolen articles. Due to Arizona Cosmetology Board regulations pets are not allowed in the salon, however, service animals are always welcomed.

Benefits of Working with Our Expert Team

  • Unmatched Product Quality
  • Commitment to Cleanliness
  • Competitive Pricing
  • Beautiful and Relaxing Environment
  • Family Friendly Atmosphere
  • 200+ Years of Combined Experience

Our Reputation Speaks for Itself

See What Our Clients Are Saying
  • "Very honest people. Don't overcharge. Only do what is necessary. I was very pleased. They do nails as well as hair. Give them a try."
    Betty H.
  • "Tara and her team have taken care of the ladies in my family extremely well. They do amazing hair, nails and so much more. I would wholeheartedly recommend the Salon to anyone. Thank you Tara!"
    Bryan H.
  • "She is current and up to date with style and products etc. She's also Great with hair extensions, if that's what you like. SIMPLY the BEST is what she is!!
    Thank you Emmy! :) ???"
    Tina M.
  • "I haven't had a massage for about 8 months! I searched Google and was lucky that someone canceled so Abbie was able to do a 90 minute session. Very professional, thorough, and just bar none AMAZING!"
    Asia C.
  • "I love Simply Ravishing! It's the only salon I've been to that doesn't smell like a salon. I don't know what they do to filter the air but it's nice to relax without all of those fumes!"
    Lisa V.
  • "Excellent job! I use their products and know many of their hair dressers. Love them!"
    Susan K.
  • "Great salon! Clean, comfortable, upscale without being snobby, professional. I also love that there's no strong chemical smells to gag you during your visit.
    "
    Karen O.
  • "I have been going to Emmy for close to 10 years for hair extensions and she does an EXCELLENT job! I get so many compliments from people that they love my hair and no one can tell they are extensions."
    Brooke R.

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